PRODUCT CARE


CANDLE CARE

Our candles are made with all natural soy wax, high-quality phthalate-free fragrance oil, and zinc & lead-free cotton and wood wicks. We want you to have the best candle-burning experience possible. 

 
THE FIRST BURN IS VERY IMPORTANT! To prevent tunneling, burn until there is a full, even melt pool all the way to the edges before extinguishing. This may take a few hours depending on the candle size and other properties.

CHARACTERISTICS OF SOY: Soy wax continues to change in reaction to its environment and temperature changes - expanding, contracting, etc. This means that you may see wet spots or frosting on the jar. These "imperfections" are typical of soy and completely cosmetic. They won't affect the performance of your candle, and they just mean that your candle is indeed 100% soy!

SOY HAS A MEMORY: When you light your candle, be sure to burn it long enough so that the wax melts to the full diameter/edge of the glass. Why is this so important? Because soy has a memory - so if you extinguish your candle before a full melt pool has formed, it will not burn past that melt pool next time, causing tunneling. Reaching a full melt pool can take several hours depending on the size of your candle. If you prefer shorter burns, consider purchasing our 4oz candles.

WICK CARE: For the ideal burning experience, it is important to keep your candle wicks trimmed to 1/4" and to remember to do this before each new burn. This keeps your candle burning properly and ensures that the flame does not grow too high. After burning a candle for a few hours, you may sometimes see some "mushrooming" on the tip of the wick. This is not unusual, and just indicates a buildup of carbon, usually in our more richly-fragranced candles. Just trim it down and you're ready for the next burn!

And of course, never leave your candle unattended. Keep candles out of the reach of children, pets, and flammable items, and be sure to burn on a heat-resistant surface.

IN SUMMARY: Trim your cotton wick to 1/4" and your wood wick to 1/8". Allow the candle to reach full melt pool before extinguishing. Do not burn for more than 4 hours at a time. For strongest aroma, burn a candle large enough for the room you're in - or, burn more than one candle at a time in a larger room.

WOOD WICK CARE

Wood wicks require some extra attention & tending. Follow these tips for the best burning experience:

Trim your wick to 1/8″ before lighting. If the wick is too long, the wax will not pull up the wick & it will extinguish. The heat from the flame needs to draw the wax up through the wick for it to start burning well. 

Be sure to gently clean off any burnt wood along the top edge of the wick from previous use before burning again. You may snap it off with your fingers, use a wick trimmer or even nail clippers to do this. When burning for a long period of time, if you notice the flame height getting too low, it may be necessary to trim excess burnt wood along the top of the wick. The flame will then return to its proper height. 

Give your candle enough burning time to develop a melted wax pool that goes all the way to the edges of the container on the first use and each consecutive burn, so tunneling does not occur. Do not burn for more than 4 hours at a time.


MUG CARE

All of our mugs are printed with dye sublimation, so designs will not scratch off. Our campfire mugs are made with metal, stainless steel, and sublimation-coated white gloss. They are hand-wash only, and are NOT microwave safe. Ceramic mugs are both dishwasher and microwave safe.

T-SHIRT CARE

Our shirts are created using direct-to-garment printing, so designs will not crack or peel. For best results, machine wash cold inside-out and tumble-dry low. Solid shirt colors are 100% ringspun cotton, while heather colors contain some polyester.